Hey, I’m Caroline!
I’m a Senior Product Designer in Denver, CO. As an experience expert and storyteller with 11 years of experience, I challenge the status quo through innovative design strategy and outcome driven experiences.
Portfolio
My process, storytelling, and collaboration in action
TROVE COLLECTIVE
Building an impactful onboarding experience for social media hobbyists
Connecting artists to their fans in real-time during the show
CADENZA
CAPITAL ONE
Solving agent pain points by building trust with internal platforms
CAPITAL ONE
Customers need guidance to file a fraud or dispute claim correctly
$3MM
Annual operation cost savings
97%
Approval rating
200+
show attendees on launch
10+
artist to fan interactions
25%
reduction of replacement card calls
98%
agent satisfaction rate
85%
conversation rate on app launch
1,000+
signups within the first month