Hey, I’m Caroline.
I’m a Senior Product Designer. I research, dissect, rethink, and create experiences that make lives easier. Former branded content producer. Passionate mental health advocate. Positive psychology career coach.
The work
Here’s just a sample of the product design creations I’ve dissected, tested, designed and redesigned.
TROVE COLLECTIVE
Building an impactful onboarding experience for social media hobbyists
Connecting artists to their fans in real-time during the show
CADENZA
CAPITAL ONE
Solving agent pain points by building trust with internal platforms
CAPITAL ONE
Customers need guidance to file a fraud or dispute claim correctly
$3MM
Annual operation cost savings
97%
Approval rating
200+
show attendees on launch
10+
artist to fan interactions
25%
reduction of replacement card calls
98%
agent satisfaction rate
85%
conversation rate on app launch
1,000+
signups within the first month